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IT Workplace Manager

MILANO - HeadquarterHead of IT
circa 3 ore
Nuovo

We’re looking for an experienced Workplace Manager to lead the operational and technical management of our Digital Workplace — spanning our Headquarters, logistics hubs, and over 1,200 retail stores.
You’ll play a key role in delivering an outstanding Digital Employee Experience (DEX), ensuring security, reliability, and scalability across our entire organization.

 

What You’ll Do

  • Oversee the full lifecycle of devices and software — from procurement to decommissioning.
  • Manage Active Directory / Azure AD, SCCM / Intune, and implement Autopilot and Zero-Touch Deployment strategies.
  • Administer and optimize Google Workspace, driving adoption of AI-powered collaboration tools (eg Gemini).
  • Coordinate Digital Workplace services and support teams (2nd/3rd level), ensuring consistent service quality across all stores.
  • Define hardware/software standards, manage budgets and vendors, and continuously improve the Digital Employee Experience.

 

What We’re Looking For

  • Proven experience managing large-scale endpoint environments (1,000+ devices).
  • Strong knowledge of Windows, AD/Azure AD, SCCM / Intune, UEM/MDM, and automation scripting (PowerShell, Google Apps Script).
  • Experience with Google Workspace administration and AI integration (Gemini).
  • Familiarity with EDR, Zero Trust security, and ITIL-based processes.
  • Excellent English communication skills

 

Your Profile

  • Degree in Computer Science, Engineering or a related field.
  • 5+ years in IT Workplace or End-User Computing management roles.
  • Experience in large-scale organizations (Retail, Banking, Telco, or similar).
  • Certifications like ITIL, PMP/PRINCE2, Microsoft, or Google are a plus.
  • A strategic, hands-on leader who thrives in complex, fast-moving environments.

Carrefour Italia operates with a multi-format network and an omnichannel approach in continuous development.

Joining Carrefour Italia you can count on a welcoming work environment and you will be able to discover the world of large-scale retail in the most structured company in Italy: Hypermarket, Cash&Carry, City shopping, Proximity and Franchising…all in one company!

 

In Carrefour, we values our differences because they mean authenticity and richness to us. We adoperate ourselves since years in order to strengthen a company culture founded on inclusion and equity. We promote diversity into our teams and the an equal pay between male and female workers. Our roles are open to everyone and our selection process is based on real competencies, motivation, professional capabilities and interpersonal.